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Sharing Basket
A website to help people find and donate essential items.
My role
UX/UI Design, Research
Tools
Figma, FigJam,
Stark
My Team
Hannah, Melissa, So Young
Timeline
Mar 2024 - May 2024
Problem
Asking for help can be difficult. We designed a website to make obtaining essential items easier and finding local support services, to reduce the stigma around seeking help.
The website includes sections for urgent item requests, a messaging section including community chats, and testimonials to encourage individuals to feel more comfortable seeking assistance.
User Research
We conducted 5 semi-structured interviews and collected survey responses from people who have donated and people who frequently ask for what they need.
My Role: I carried out 2 semi-structured interviews and surveys to gather insights into people’s needs, which helped shape the design and features of the website.
Define the Problem
1. It's inconvenient to donate due to the time-consuming process of multiple store visits and donation rejections.
2. Struggles to ask for help because they believe others are in greater need of help.
3. It's difficult to find nutritious food and maintain a healthy diet because of financial limitations.
User Personas
My Role: I created a fictional user persona named Jacob. He lives in a van and desires access to fresh food that is both free and inexpensive. He seeks reassurance that it's okay to ask for help.
Behavioral Interventions
We identified interventions to use in our design for behavioral change based on Stephen Wendel's CREATE Action Funnel.Below are a few behavioral interventions that we implemented in our design.
1. A section of the website for urgent item requests.
2. Users receive points for every item they donate.
3. Be able to track how much one has donated.
My Role: I led discussions on behavioral interventions and worked with the team to identify the best strategies that would be most helpful for our users.
My Sketches
Low Fidelity
Homepage
Community Page
List of Donated Items
Resources Page
User Profile
User Reviews
Style Guide
My Role: I initiated and facilitated collaborative discussions with teammates on style guides and helped create a design system to ensure consistency throughout the project.
Text Styles
Color Styles
High Fidelity
My Role: I designed the low and high-fidelity versions of the List of Items, Resources, Chat, and About Us screens, while collaborating with teammates on the design of the other screens.
Homepage
List of Items
About Us
Resources
Chat
Donation
Prototype
My Role: I collaborated with teammates to prototype our design, incorporating everyone’s input to create a final product that aligned with our project goals.
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